FAQs
PRODUCT INFORMATION
What is the scale of the MicroShell Chair™?
The MicroShell Chair™ is a 1/6 scale replica of the iconic mid-century modern chair design.
What are the dimensions of the MicroShell Chair™?
The MicroShell Chair™ measures 5.3" H x 3.1" W x 3.5" D.
What materials are used in the MicroShell Chair™?
Our chairs are crafted using high-quality plastics for the shell & dowel legs, and metal for the supports.
Are the MicroShell Chairs™ limited editions?
Most of our colorways are limited editions. Check the product description for specific information on each chair.
Are the MicroShell Chairs™ numbered?
Yes, each MicroShell Chair™ comes with a unique Certificate of Authenticity, adding to its collectible value.
ORDERING & PAYMENT
How can I place an order?
You can place an order directly through our website. Simply add items to your cart and proceed to checkout.
What payment methods do you accept?
We accept major credit cards, Shop Pay, Apple Pay & Google Pay.
Can I modify or cancel my order after it's been placed?
Need to make a change? Contact our Customer Care team right away! While we may not be able to modify existing orders, we can help explore options like cancellation and placing a new order with your preferred changes.
SHIPPING & DELIVERY
Where do you ship to?
Shipping from Southern California to collectors worldwide! For the best shipping experience, please provide a street address for delivery during checkout to get the most up to date rates to your area
US Shipping:
- UPS Ground
- USPS Ground Advantage
- Note: UPS cannot deliver to PO Boxes, APO, or FPO addresses
International Shipping:
- DHL Express for worldwide delivery
- Please note: Local duties/taxes may apply
How long will it take to get my orders?
Orders ship daily (Mon-Fri) from our Southern California warehouse.
US Delivery: 5-7 business days
International Delivery: 7-16 business days
Track your miniMCM chair!! A detailed shipping information will be included in your order confirmation email.
Do you offer international shipping?
Yes, we offer international shipping - make sure to select your country. Additional fees may apply.
RETURNS & EXCHANGES
What is your return policy?
Your satisfaction matters! Return unused items within 15 days, keeping original packaging and condition.
Please note shipping costs are non-refundable, and return shipping will be deducted from your refund. Final Sale items are not eligible for returns, and gift returns will be credited to the original purchaser.
How do I initiate a return or exchange?
Starting a Return? We're Here to Help! Contact our Customer Care team and we'll guide you through the simple return process, including your return authorization and shipping instructions.
CARE & MAINTENANCE
How should I care for my MicroShell Chair™?
To keep your chair looking its best, gently dust with a soft, dry cloth. Avoid exposure to direct sunlight for prolonged periods.
Is the MicroShell Chair™ suitable for outdoor use?
The MicroShell Chair™ is designed for indoor display only. We do not recommend outdoor use.
Can I display the chair outside of its case?
Absolutely! While the MicroShell™ case is designed for both protection and display, you're welcome to showcase your chair however you prefer.
